FAQ
Questions, answered.
How does ordering work?
Browse the catalogue, add items and quantities to your order request, and submit it with your practice details. We confirm pricing, availability and lead time within one business day — nothing is committed until you approve the confirmation. Then we invoice and ship.
Who can order?
TadAlign serves registered dental practitioners. Every order request is manually verified against AHPRA registration during confirmation — so please include your AHPRA number with your request for faster processing.
What does "indicative pricing" mean?
Prices shown in the catalogue are placeholder estimates, never a quote and never a brand’s recommended retail price. Your actual pricing is confirmed with the brand’s Australian sponsor on your order request — before you commit to anything.
Where do you ship?
Australia-wide. Courier arrangements and freight costs are confirmed with your order confirmation.
Is TadAlign the supplier?
TadAlign is a multi-brand marketplace. Product supply and regulatory responsibility sit with each brand’s Australian sponsor. TadAlign provides the storefront, the comparison catalogue and the structured order-request flow.
How do I list a product?
If you manufacture or distribute a TAD system, head to our For Brands page — listing is free in the MVP and starts with a conversation.
Still stuck? Contact the team →